Forwarded emails show formatted text and working links
For sales teams, managers and business owners
Part of Your AI employee watches for the emails you choose
The note your AI employee adds when it forwards an email now arrives as formatted text with working links, and emails written as plain text keep their line breaks.
Why it matters
Salespeople act on forwarded leads straight from their inbox. When the note reads cleanly and the deal link opens with one click, nobody has to puzzle over stray formatting or copy an address by hand.
- Before
- A note on a forwarded email could arrive with formatting codes shown as text around every line, and the link to the deal inside it could not be clicked.
- Now
- Forwarded notes and the emails your AI employee writes in chat show paragraphs, lists, tables and line breaks, and their web addresses open with one click.
What you get
- Forwards read cleanly: the note your AI employee writes above a forwarded email keeps its paragraphs, bold words and links, followed by the original message.
- Plain text keeps its shape: an email written as plain text keeps every line break, words in angle brackets stay visible, and its web addresses become links.
- Readable in every mail app: each email also carries a plain-text version with accented letters and symbols intact, so mail apps that show only text display it well.
- Approved emails look the same: an email that waited for your approval goes out with the same formatting once you say yes.
- The same for every reply: new emails, replies, replies to all and drafts your AI employee writes in your mailbox follow the same rules.
How to use it
Nothing to switch on: it covers the emails your AI employee forwards, sends, answers or drafts in your Gmail when you ask in chat, and the ones you approve.
Part of: Your AI employee watches for the emails you choose
Connect your Gmail, then name the people, clients or shared addresses that matter. Each matching email reaches your chat within minutes, handled your way.
More updates to this feature
- Files your colleagues email you open without waiting for your yesFixedFor everyone
- Admins see Google connected only for AI employees that use itFixedFor admins and business owners
- Google shows as connected when your AI employee already uses itFixedFor everyone
- A busy Gmail inbox is not mistaken for a disconnected oneFixedFor everyone