VEP / Blog / D2C Brand Cuts Support Costs 71% With AI Employees March 18, 2026 Updated May 5, 2026 By Elena 1 min read TL;DR Learn how a D2C brand scaled to 2,400 daily orders while cutting support costs 71% using AI employees for customer service automation. Frequently Asked Questions Related AI Employee Case Studies Share Was this case study helpful? 👍 Yes 👎 Not really More Case Studies case study How a Healthcare Network Slashed Claim Denials 67% With AI Employees 67% Apr 9 case study How an E-commerce Brand Boosted Conversions 23% and Recovered 35% of Abandoned Carts With AI Employees 35% Apr 9 case study How a SaaS Platform Cut Customer Churn 71% With AI Employees 71% Apr 8