VEP / Blog / D2C Brand Cuts Support Costs 71% at 2,400 Orders/Day March 18, 2026 Updated May 15, 2026 By Elena 2 min read TL;DR See how AI employees cut D2C support costs 71% while scaling to 2,400 daily orders — faster replies, lower CPO, happier customers. Why this matters for D2C teams Frequently asked questions Share Was this case study helpful? 👍 Yes 👎 Not really More Case Studies case study How a Healthcare Network Slashed Claim Denials 67% With AI Employees 67% Apr 9 case study How an E-commerce Brand Boosted Conversions 23% and Recovered 35% of Abandoned Carts With AI Employees 35% Apr 9 case study How a SaaS Platform Cut Customer Churn 71% With AI Employees 71% Apr 8